Frequently asked questions

Do you use the same menu every week?

We drop a NEW MENU every Thursday at 9 am. Providing you with a variety of well-balanced, tasty meals by rotating one of FIVE menus weekly.  Each meal is freshly prepared and sealed in Go-Green recycled containers. All meals have a refrigerated shelf life of 7-10 days, and you can also freeze the meals for up to 90 days.

 

Is Fit Five a subscription service?

No, we’re no-commitment, order-as-you-go kind of service. We recognize your schedule changes and it can be stressful to feel locked into something. We’ll send you reminders for order deadlines each week, but you are in no way obligated to place an order.

Do Fit Five meals come frozen?

Absolutely not! Our fully prepared, ready-to-eat meals are always fresh, never frozen.

Where can I pick up my meals?

We span most of Alabama, keep checking back—we’re adding new locations all the time! Click below to find a Fit Five location close to home, work, or school. Find a Pickup Location, Find a Grab ‘n Go Location.

Is there a minimum order?

Not at all! Order as many or as few meals as you need for the week and take the guesswork out of your meal prep.

How do I report a mistake on my order?

We do our best to ensure your order makes it on time with all of your items. We are human so things happen, but we want to know so we can make it right. Click on the contact us tab and send us a message so we can show you why we have a 5 star customer service. Or give us a call anytime at 205-847-0848 during the hours of 8:30am-4:30pm.

Are the side-sauces included in the macros?

We do not include the sauces in the nutrition facts. We do this so that you as a customer can add as needed based upon your diet or taste preference. You can find the macros for each sauce and meal on MYFITNESSPAL.

How do I pay?

We accept PayPal, Visa, Mastercard, Discover, and American Express.

Can I freeze my meals?

We recommend eating Fit Five Meals within 5 days for peak freshness, but certainly freezing them will give you a later expiration date. You can freeze the meals for up to 30 days. Pull them out of the freezer and put in the refrigerator 24 hours before wanting to enjoy. Microwave for 90-120 seconds or until heat desired.

Can I make substitutions for some ingredients?

We do not offer substitutions at this time, but we do make sure to provide you with plenty of options and variety, so you can always find health-conscious meals to satisfy your tastes and dietary needs.

Which diet plan does Fit Five follow?

We don’t cater to any one specific diet plan, but our dieticians create our menus using nutrition science. We provide balanced, properly portioned meals made with seasonal, minimally-processed ingredients, and we give you all the numbers you need to make informed decisions—macros, calories, etc. So, whether you’re trying to bulk up or slim down, you can find Fit Five Meals that fit your life.

How do I need to heat up my meals?

If the meal has a side sauce, please remove it from the container by slowly peeling back the lid.

Pull the sauce out and then continue to heat the meal for 90 seconds or more (depending on your microwave).

If the meal does not contain a sauce, microwave the meal for 90 seconds.  (without removing the film)

Freezer Meals:

If you choose to Freeze the meals, the meals are recommended to be pulled out of the freezer and stored in the refrigerator 24 hours before consumption. Once the meal is thoroughly thawed, heat between 90 – 120 seconds in the microwave.

Fit Five Meals